Business Intelligence & Analytics
Power BI · DAX · SQL · Databricks · Advanced Excel · Semantic Modeling · Data Modeling · Executive Dashboards · KPI Development · Performance Optimization
Cecilia Thompson
Business Intelligence & Analytics | Power BI · SQL · Databricks
Data analytics and business intelligence professional with 5+ years of experience turning complex business and transactional data into trusted reporting, KPI dashboards, and actionable insights. Hands-on experience with SQL, Power BI, Databricks, semantic/data modeling, data validation, anomaly investigation, and enterprise analytics support. Experienced partnering with business and technical stakeholders to define reporting requirements, resolve data-quality issues, and communicate findings to leadership. Currently pursuing an M.S. in Business Analytics & Data Science at Oklahoma State University, with a strong interest in expanding the use of statistical analysis, predictive analytics, machine learning, automation, and AI.
Data & BI Analyst | Power BI | SQL | Databricks | Enterprise Reporting & Analytics
2025 – Present
Williams Companies, Inc.
Fortune 500 Energy Infrastructure · Tulsa, OK
- Support the enterprise Power BI platform and reporting ecosystem, partnering with teams across the organization to maintain reliable, scalable, and high-performing analytics solutions.
- Lead the design and development of enterprise Power BI dashboards, semantic models, and reporting solutions used by stakeholders across multiple business functions.
- Monitor Power BI capacity and platform performance, investigate resource-intensive workloads and production issues, and partner with report owners and stakeholders to improve performance and platform reliability.
- Serve as a technical resource for complex Power BI issues, troubleshooting DAX, semantic models, data quality, refresh failures, access, performance, and production reporting incidents.
- Partner with business stakeholders to translate complex business requirements into scalable analytics solutions aligned with enterprise data and reporting standards.
- Collaborate with data engineering, platform, and DevOps teams to resolve cross-system issues and deliver production analytics solutions using Power BI, Databricks, SQL, and Azure DevOps.
- Validate complex enterprise datasets and reporting pipelines using SQL and Databricks, identifying data-quality issues and ensuring trusted information reaches business users and leadership.
- Manage multiple analytics initiatives simultaneously through Azure DevOps, balancing production support, platform priorities, stakeholder requests, and new solution development.
- Drive self-service analytics and platform adoption through stakeholder training, documentation, and guidance on Power BI development and performance best practices.
- Identify recurring reporting and platform challenges, recommend process and technical improvements, and share reusable solutions and development patterns with the broader BI community.
- Leverage AI-assisted development tools, including Microsoft 365 Copilot, Cursor, and Perplexity, to accelerate DAX/SQL development, troubleshooting, documentation, and solution delivery.
Data & BI Analyst | Power BI | SQL | Databricks | Enterprise Reporting & Analytics Intern
May 2024 – Aug 2024
Williams Companies, Inc.
Fortune 500 Energy Infrastructure · Tulsa, OK
- Designed and delivered an enterprise Power BI solution providing executive leadership, IT directors, and the PMO with centralized visibility into project performance, health, timelines, and key performance indicators.
- Developed the Delivery Management Center reporting solution to maintain critical project-management visibility during the organization’s transition from ServiceNow to Ivanti, addressing reporting and project-management capabilities not available in the new platform.
- Integrated data from multiple enterprise source systems into a unified semantic model, creating a consistent source of information for project performance and executive decision-making.
- Automated previously manual reporting processes, eliminating more than 100 hours of manual work per month for the project management team.
- Designed KPI-driven dashboards to highlight project health, delivery timelines, risks, and performance against enterprise benchmarks.
- Partnered with PMO stakeholders to gather requirements, evaluate reporting gaps, prioritize enhancements, and iteratively improve the solution through Agile sprints.
- Presented reporting capabilities and insights to stakeholders and led training sessions to drive adoption and effective use of the new analytics solution.
HR Operations & Insights Intern
Jan 2024 – May 2024
CBIZ
Tulsa, OK
- Supported HR operations and people analytics initiatives, partnering with HR leadership to translate workforce data into recommendations related to onboarding, employee engagement, and retention.
- Analyzed employee lifecycle data to identify onboarding gaps and opportunities for process improvement.
- Designed a structured 30/60/90-day employee touchpoint framework to strengthen new-hire engagement and early-tenure retention and presented recommendations to HR leadership for adoption.
- Contributed to strategic HR initiatives spanning DEI, policy revisions, employee experience, and internal learning frameworks.
- Facilitated onboarding sessions and developed process documentation to improve the consistency and effectiveness of the new-hire experience.
- Redesigned internal learning materials to improve usability and better align resources with employee career-development pathways.
Business Analyst, Finance Operations
2011 – 2015
Sintese Comercial Hospitalar
Goiânia, Brazil
- Served as a Business Analyst supporting finance operations for a healthcare distribution company, with responsibility for data analysis, reporting automation, process improvement, and system data integrity.
- Led data validation and cleansing activities during an enterprise system implementation, improving data accuracy by 60% and supporting reliable migration of master and transactional records.
- Automated financial reporting processes using advanced Excel, reducing report production time by 50% and developing reusable templates adopted across the finance team.
- Managed and analyzed more than $300K in monthly accounts receivable across five banks, using trend analysis and process improvements to reduce delinquency from 10% to 5%.
- Partnered with cross-functional teams to define KPIs, establish reporting standards, and improve financial reporting workflows.
- Analyzed cash flow, accounts receivable, and customer behavior to provide actionable insights supporting operational and executive decision-making.
Enterprise BI & Platform Support
Power BI Platform Support · Capacity Monitoring · Performance Troubleshooting · Production Support · Data Quality · Reporting Standards · Self-Service Analytics · User Enablement
Systems & Delivery
Enterprise System Implementation · Data Integrity & Validation · Requirements Gathering · Azure DevOps · Boards · Sprints · Pull Requests · Agile Methodologies · Documentation
Business & Stakeholder Leadership
Executive Reporting · Cross-Functional Partnership · Stakeholder Management · Requirements Translation · Training & Enablement · Process Improvement · Business Decision Support
Technology & Productivity
Microsoft 365 Copilot · Cursor · Perplexity · AI-Assisted Development
M.S., Business Analytics & Data Science
In progress · Expected Dec 2026
Oklahoma State University, Stillwater, OK
B.S., Management Information Systems
2020 – 2024
Oklahoma State University, Stillwater, OK
Portuguese
Bilingual
English
Bilingual
Available upon request.